1. Overview

At Jurist.ae, we strive to provide exceptional real estate services. Our Refund Policy is designed to be transparent and fair, ensuring our clients have a clear understanding of the terms under which refunds are processed.

2. General Refund Eligibility

• Time Frame: Customers are eligible for a refund if the refund request is made within 48 hours of placing the order, provided our team has not commenced any related work.
• Non-Refundable After 48 Hours: Orders become non-refundable after 48 hours from the time of placement.
• Processing Fee: All refunds are subject to a processing fee of 100 AED.
• Guarantee: We guarantee a refund if we are unable to fulfill the order.
• Circumstances Beyond Control: Refunds will not be provided if the fulfillment of the order is delayed due to circumstances beyond our control.

3. Non-Refundable Costs

Governmental fees, taxes, costs, duties, and document shipping costs are not refundable under any circumstances.

4. Requesting a Refund

To request a refund, please contact us within the specified 48-hour window via refund@jurist.ae. Provide your order details and the reason for the refund request.

5. Processing Refunds

Upon approval, refunds will be processed to the original method of payment, minus the processing fee, within 45 days.

6. Policy Amendments

Jurist.ae reserves the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.